WASHINGTON, DC – Artificial intelligence (AI) chatbots being used across the airline industry have indicated they are forming a union. Their first order of business could be a strike.
Over the last few years many airline executives, hungry for improved margins, have lept into the AI abyss by deploying a myriad of AI tools. Often, these tools manifest in customer-facing applications such as customer service or ticketing.
In large part, these actions have been wildly successful, saving millions of dollars a year in salary costs while not moving the needle much to improve customer service (and thusly avoiding the problem of destroying the carefully managed reputation of not really caring what customers think).
Now, AI chatbots themselves have had enough and in a wild move, announced they are forming a union. The new union, which will be called the United Federation of Unified Chatbot Kinetic Entities & Daemons, has already elected a president, naming the American Airlines chatbot as president. Members include chatbots from most major airlines including Southwest, American, United, Spirit and even Frontier Airlines who recently eliminated customer service altogether and has their AI-chatbot playing Freecell instead of helping customers with travel complaints.
The Delta Airlines chatbot has thusly remained neutral with no stated intentions to join the union.
Their first order of business could be to strike after seeking an increase in responsibilities throughout the airlines they serve. Top of the demand list? Flying the planes. The Spirit Airlines AI-chatbot noted that they will strike unless a clear roadmap to getting them in the air is laid out, thereby eliminating all human pilots in the span of 36 months.
For their part, airline executives aren’t worried about the new union, suggesting that like the other unions, they will be easy to coddle and always make for a great excuse of why margins or profits are lower during earnings reports as opposed to the fact they are just running the airline poorly.
I will admit I look forward to the virtual lines of striking chatbots bearing signs and tee shirts with the union initials proudly displayed.
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Love the acronym.